What our customers are saying
I would highly recommend West Oak Cleaners for anyone needing cleaning or steaming of any kind. We have used them over and over. The staff is very helpful and professional and their work is AMAZING!
Amazing! West Oak Cleaners is the place where I take even my most valuable designer pieces and I always feel confident that my clothes are safe. From wrapping individual buttons to putting custom inserts—they take great care of the smallest details. The service is very personal, they will call you with an update if needed. Recently they have practically saved my favorite pair of jeans. Even after moving from Creve Coeur to the CWE, I still make the drive, because it is absolutely worth it. After having bad experiences at other places, I never just walk in to a dry cleaner. This is definitely the place I would recommend with confidence.
They’ve always done a very good job on my winter coats and dress pants. I’d recommend them, especially after trying a cheaper place down the street and getting screwed. You get what you pay for, and West Oak definitely does a good job when you need serious cleaning. They even help you fix loose buttons, etc. which can make up for the high price point.
I had a hand made wall hanging from Senegal that needed to be cleaned and handled gently. After I dropped it off, the owner called me to discuss what he thought would work best and why and to get my approval for the plan. The hanging looks fabulous. I appreciated so much his understanding of how important this piece is to me.
These ladies saved my best friend’s wedding! I had a dress that the pleats were out of control. They arranged for me to get my dress pressed while I waited…We decided that no needless alterations were needed. EVERYONE WAS SUPER HELPFUL AND SUPPORTIVE! You are now my family cleaners!
West Oak provides excellent customer service. I had an item that needed to be dry cleaned with a very short turn-around time. West Oak very graciously accepted the item, cleaned it beautifully and professionally, and they even had it ready a few hours before the deadline!
I’ve been bringing clothes here for several years. Never had any damage or issues with lost items. They do a great job on dress shirts with light starch.
West Oak did a excellent job with my alterations & prices are reasonable
Always top notch service. Very friendly staff. Excellent quality. Have been a satisfied customer for several years now.
Dear West Oak Cleaners, I do not usually send in testimonials, but I feel compelled to do so. I have been through many different cleaners over the years and NONE of them compare to WestOak. I have been using WestOak for about 7 years (including multiple locations) and their quality of service and their level of customer service continues to WOW me! …I just wish a few more businesses today had their level of consistent first rate customer service. I am a HUGE loyal customer! Thank YOU!
Dear West Oak Cleaners,
WOW!!!!! I want to let you know what a happy customer I am! I stopped in your Chesterfield store, next to Dierbergs, on August 2. I had a blouse with ‘issues’, and Amber was SO nice! Daryll (your ‘spotter’?) was in while I was there, and they both talked to me so nicely about my stained blouse. They could have made me feel bad about not having it cleaned sooner, or about not knowing what the myriad of stains were from, but they didn’t. Their customer service skills were great. BUT – Daryll’s skills are really what impressed me. He got my shirt PERFECT. I don’t know how he did it, but I know I’ll never use another dry cleaner but West Oak. I’ve told so many people how great you are, but it seems they already know. I wish I’d known about you sooner! Again, much thanks and gratitude to Amber and Daryll – please let them know they can add me to their list of people that think they’re wonderful!
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